Syllabus Information

1.1. Introduction

This course aims that students acquire the concepts and skills needed to implement management processes and equipment maintenance, installations and storages; analyze the environmental, quality, safety, prevention of occupational hazards and health legislation, and to assess the importance of their implementation; develop social skills applied in the workplace.

2.1. Learning goals

The student, for passing this subject, should demonstrate the following results:

1) Proposes and documents against an organism, such as banking or official, a proposal to create a company.

2) Identifies, recognizes, applies and optimizes documentation management systems implemented in a productive enterprise, as well as documentation for management and control of an industrial.

3) Identifies operating processes taking place in a warehouse, and raises its optimization from the economically and management point of view.

4) Identify and analyze the types and maintenance techniques applied in a productive enterprise, and it presents an integrated model of maintenance management.

5) Analyze the regulations and protective measures of environment occupational hazards of an industrial enterprise.

6) Analyzes the regulations and protective measures in the environment of an industrial company.

5.1. Methodological overview

The methodology followed in this course is oriented towards achievement of the learning objectives. A wide range of teaching and learning tasks are implemented, such as lectures, practice sessions, assignments and tutorials.

5.2. Learning tasks

The course includes the following learning tasks:

• Lectures (1 ECTS). Whole group sessions where the teacher presents the course contents.
• Practice sessions (0.5 ECTS). Sessions in small groups where the student works on examples of management models of activities related to the productive environment of industrial processes developed in previous topics.
• Guided assignments (2 ECTS).
• Tutorials (0.5 ECTS).

5.3. Syllabus

The course will address the following topics:

Topic 1: Entrepreneurs initiatives.

• 1.1. Skills and entrepreneur initiatives
  • What is entrepreneur?
  • Features of an entrepreneur
  • Examples of projects for entrepreneurs
• 1.2. Opportunity of enterprise creation and its impact in the context of action

Topic 2: Social skills applicable in the workplace

• 2.1. The communication within the company.
  • Content and stages of the message.
  • Communication objectives
  • Factors influencing communication
• 2.2. Work motivation
  • Theory Maslow
  • Theory Herzberg
• 2.3. Leadership. Command styles.
  • Types of leadership
  • Basic Leadership styles
• 2.4. Driving / Teamwork
  • Groups in organizations
  • Group types
  • Advantages and disadvantages of teamwork
  • The team coordinator
• 2.5. Conflict resolution. Decision making
  • Stages in conflict resolution
  • Errors in conflict resolution
• 2.6. Decision making
  • Problem analysis. Definition of the situation
  • Action plan
  • Problem set techniques

Topic 3. Quality Management Systems

• 3.1. Quality concept.
• 3.2. Quality management systems.
• 3.3. Principles of ISO 9001: 2008
• 3.4. Requirements of ISO 9001:
  • Quality management systems.
  • Management responsibility.
  • Resource management.
  • Making product / service.
  • Measurement, analysis and improvement.
• 3.5. Difficulties and benefits of implementing a Quality Management System.

Topic 4. Documental management of the metrology laboratory.

• Measurement errors. Classification addressing their causes.
• Repeatability, reproducibility and stability
• Measurement treatment
• Measurement uncertainty
• Traceability and dissemination
• Management of measuring equipments
• Metrological organization in Spain
• Laboratory accreditation

Topic 5. Production planning and management

• Fabrication process. Definition and classification.
• Planning systems.

Topic 6. Document management of a manufacturing process.

• Process sheet.
• Check sheet.

Topic 7. Purchasing management.

• 7.1. Activities with suppliers
  • Shopping quality policy
  • Selection of suppliers
  • Quality planning
  • Conformance test (qualification process)

Topic 8. Warehouse management.

• Definition and classification of stores
• Storage policy
• Warehouse design
• Warehouse organization models
• Operational processes
• Warehouse automation
• Storage quality

Topic 9. Maintenance management.

• Concept and types of maintenance
• Corrective maintenance
• Preventive maintenance
• Systematic maintenance
• Conditional or preventive maintenance

Topic 10. Risk prevention in the workplace.

• Legislation on prevention of occupational hazards.
• Risk factors and situations
• Accident analysis (types, causes, effects, statistics, ...)
• EPI's: classification and use
• First aid
• Emergency
• Evacuation standards
• Preventive measures

Topic 11. Environmental management.

• Environmental protection legislation.
• Waste management.

Topic 12. Integrated management

• Standardization of integrated management systems
• Differences and similarities between management systems
• Model for Integration of management systems
• Advantages and disadvantages of integration of management sistems

5.4. Course planning and calendar

Further information concerning the timetable, classroom, office hours, assessment dates and other details regarding this course, will be provided on the first day of class or please refer to the Faculty of Education website.